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Today’s business world is competitive, and how businesses market their services and values makes all the difference. This presentation will explore the importance of customer service principles, identification of risks in marketing strategies, project benefit-realisation techniques, setting up three-month accountability goals, and how to get your business in front of decision makers in supply chains.
Ken Letander, BSW, MBA (C) has more than a decade of experience working across government, the not-for-profit sector, Indigenous communities, and in the private sector as a national corporate procurement advisor. Ken is a risk management solutions-based business owner, who works to find feasible solutions to today’s business operational needs.